From a user perspective, both methods of emailing are essentially the same. If you have a Nestlé Representative that calls on your office, the emails you send through the site go to the same email inbox as your Nestlé Representative’s regular emails, but the “From” line will indicate that the message is from Nestle-InfantNutrition.com to help call attention to its importance. To help you easily keep track of your communications, a copy of any email you send to your Rep is also automatically sent to your email address as well.

Your Nestlé Infant Nutrition Representative should be your primary point of contact for any type of question or request. Your Rep can answer questions; provide research studies, educational materials, or growth charts; and supply your office with Nestlé® GOOD START® samples. The Nestlé Medical Professional Information Line is an information resource for you to obtain general information, or to be used as an alternate avenue when your Rep is unavailable. However, you should always consider turning to your Rep first. For those professionals that do not have a Nestlé Representative calling on their office, the Nestlé Medical Professional Information Line can provide answers to all of your questions.

Bi-monthly, you will receive an email that highlights some of the recent additions and updates on Nestle-InfantNutrition.com. You can expect updates such as the latest video highlights, new clinical summaries, new customizable parent printouts, and more. You can also log in to Nestle-InfantNutrition.com regularly to discover new content and resources. The section ‘In the News’ is updated weekly to provide you with the latest in pediatric news. In addition, ‘Events & Trends’ provides you with updates on Symposia, Press Releases, and consumer influencers that your patient’s parents are tuned in to. This section is also updated on a regular basis.

Nestlé supports the advancement of pediatric health care. As part of the Nestlé commitment to the advancement of pediatric and health care medicine, the Nestlé Nutrition Institute helps support a variety of research and educational projects nationwide. Over the years, Nestlé has recognized and supported the invaluable role of health care providers as a trusted source of nutrition information for patients and their caregivers. The formation of the Nestlé Nutrition Institute formalized the company’s long-standing commitment to the medical community and furthering science. The Nestlé Nutrition Institute is a multidisciplinary educational organization dedicated to science. The Institute provides information, guidance, and support to bridge the latest scientific discoveries and their application to achieving optimal nutrition. The Nestlé Nutrition Institute proudly funds research in order to support the furthering of unbiased science. On this Web site, many studies are summarized for your reference. Some of these studies did receive grants from Nestlé; some did not. For other studies, Nestlé simply donated formula for study use at the request of the researchers. The largest and most well-known research cited here—the 2003 GINI study was not funded by Nestlé.

Online sample requests should take no longer to process than a request submitted via traditional methods. On average, your delivery should arrive within 7-10 business days.

The Parent Education emails and printouts are customizable in their own ways. You can add a personalized greeting and closing to each download in the milestone email series so that patients can better understand who provided the information. Another option is to use the customization to communicate specific instructions to a particular patient based on needs. For complete instructions on how to customize and send the patient email series, simply click and download a file to your desktop. When you open the desktop file, you will have the option to read usage instructions. Parent Printouts can be customized (and previewed before printing) right from this site. There are four lines of 30 characters each that allow you to add your practice’s contact information—and office hours if you choose—to the upper right-hand corner of each printout. If you prefer to use the Parent Printouts without any customization, simply select the print button once you choose a printout and the customization area will be left blank. If you have any difficulty with the customization process on any pieces, please contact technical support.

Absolutely. This makes it easier to reprint on an as-needed basis. After adding up to four lines of personalized information, simply select "Save” or “Save as .PDF" under the file menu. This will save a version of the printout with your information in place to your desktop for future use.

You can subscribe to Nutritional Insights by calling the Medical Professional Information Line at 1-800-283-2284. Nutritional Insights is a publication from the Nestlé Nutrition Institute that highlights key presentations from Nestlé-sponsored professional symposia, such as the symposia at Stanford and Johns Hopkins. The Nestlé Nutrition Institute is a multidisciplinary educational organization dedicated to the science of nutrition for people of all ages.

We appreciate your input! To give us suggestions for improvement of the site, simply send an email to us by clicking the Contact Nestlé link at the top of your screen. Your suggestion will then be passed on to the appropriate person.

Nestlé is the first and only manufacturer of 100% whey protein, partially hydrolyzed formula in the U.S. market. Partially hydrolyzed formulas are different from whole-protein-based formulas, such as Similac® and Enfamil®, in which the proteins remain intact and have not been broken down. Intact cow’s milk proteins are more likely to trigger sensitization and allergy⁶ than hydrolyzed proteins^1,2,11,14-18 but both intact cow’s milk formulas and partially hydrolyzed 100% whey formulas are meant for routine use. Extensively hydrolyzed milk-based specialty formulas (such as Nutramigen®, Pregestimil® and Alimentum®) are most often used for very sensitive infants who cannot tolerate any routine formulas. Partially hydrolyzed formulas, such as NESTLÉ® GOOD START® DHA & ARA, are routine formulas for general use in all healthy infants. They are not intended to treat infants who are allergic to milk. The easily digested 100% whey protein in GOOD START® milk-based formulas is partially hydrolyzed but not broken down as extensively as the smaller peptides and individual amino acids that may be found in extensively hydrolyzed specialty formulas.